Connect with Cloud Services
Overview
If you’re using a RICOH package (LogicFlow or Connectors), you’ll need to connect the package with external services, such as cloud services (for example, Google or Microsoft).
Package | Type of folder | Who needs to set up |
Connectors | A shared folder (e.g, Scan to Microsoft OneDrive) | Administrator |
Connectors | An access-controlled shared folder (e.g, Scan to Microsoft OneDrive Auth) | Administrator |
Connectors | A personal ‘My’ folder (e.g Scan to My Microsoft OneDrive) | User can set this up themselves |
LogicFlow | A shared folder of each cloud service | Administrator |
Configuration Steps
External Service Connections
The process for administrators and general users connecting with cloud services is the same.
Log in to the portal.
Select the Application Settings (General Users) icon.
On the left-hand navigation, select External Service Connections.
Select Configure in for the cloud services you want to connect to.
When using OneDrive in RSI LogicFlow, both Microsoft 365 and OneDrive must be configured.
Select the check box for Allow the service to be shared with the tenant if you want the connected service to be available to all other users in your tenant.
Select Confirm.
Follow the on-screen instructions to configure the services, and select Allow to accept the permissions when prompted.
Select Confirm.
On the left-hand navigation, select External Service Connections.
Check the row for the services you wanted to connect with now says Configured.
Configuration for Each Package
Please see this page for details about RSI LogicFlow.
Please see this page for details about Connectors.
Fix ‘Need admin approval’ error message
If a Need admin approval message appears for you or your users, Microsoft 365 settings need to be changed.
If you are not the Microsoft 365 administrator, you’ll need to contract the Microsoft 365 administrator to make the changes.
If you are the Microsoft 365 administrator, you’ll need to:
Log into your Azure portal.
Select Settings.
From the left-hand navigation, select User consent settings.
Under User consent for applications, make sure Allow user consent for apps is ticked.